CTIA folks are always responsive and have the client's best interest in mind. No upselling or pushing services that are not needed. I have trusted them for many years with my insurance needs.
Erwin and the team are always so helpful and never try to rush me off the phone or dismiss my questions. We are on our second house with them as our insurance company and we are absolutely elated with them. We are life time customers.
Our applause is simple yet elegant. You made our home and auto insurance much easier to manage and substantially less expensive, even with higher coverage (substantially less expensive). As well, we have someone we can call with questions and to advocate for us. Thanks for de-complicating our lives. Our neighbor recommended you and it's been a great decision.
You monitored the ages and college residency status of our children to save us money on our policies. You monitored our mileage to save us money on our policies. You suggested classic insurance for our hobby car to save us money (and at the expense of your commissions). You went way beyond the call of duty to make sure our new car was appropriately covered when we brought it come from the dealer. Amy covered for Erwin when he was on vacation, knew who we were and that status of our policies without skipping a beat. And Christopher called on the Saturday afternoon before we took delivery to make sure that all was in order and that we knew we were covered. I cannot imagine a better experience with an agency!
Chris reached out promptly to my inquiry and helped the insurance process. Erwin provided great customer service for the duration of our interaction. I appreciated his advocacy when dealing with my mortgage lender as well as how simple he made this process. This team went abobegin ve and beyond to find the best insurance coverage for my home and auto, at a very reasonable price. Highly recommend!
At CTIA I am always treated like family. Christopher and his staff are kind, friendly, and knowledgeable. Any questions I have about policy options are well explained and I feel like they are looking out for my best interests.